Terms of Purchase – Mejuries

Welcome to Mejuries, where everyday fine jewelry meets exceptional craftsmanship. By placing an order with us, you agree to the following terms and conditions governing the purchase of our handcrafted jewelry pieces. Please review these terms carefully before completing your order.

Order Processing and Shipping

  • Order Fulfillment: All orders are processed and shipped within 1 business day from the date of purchase. This ensures that your handcrafted jewelry, from delicate necklaces to minimalist earrings, is on its way to you as quickly as possible. In the unlikely event of stock shortages or unforeseen delays, our customer service team will contact you promptly via email to provide updates and alternative solutions.
  • Delivery Period: The estimated delivery time for all orders, regardless of destination, is within 5 days from the date of shipping. While we strive to meet this timeline, delivery may be affected by factors beyond our control, such as postal service delays, customs processing, or extreme weather conditions. You will receive a tracking number once your order is shipped, allowing you to monitor its progress.
  • Shipping Costs: Mejuries offers free global shipping on all orders. There are no additional fees for delivery, whether you’re located domestically or internationally. The price displayed at checkout is the total amount you’ll pay, with no hidden shipping charges.

Payment

  • Currency: All transactions on our website are processed in United States Dollars (USD). Prices include any applicable taxes, ensuring transparency in your purchase.
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other secure payment options as indicated during checkout. All payments are processed through encrypted, secure gateways to protect your financial information, giving you peace of mind with every purchase.

Returns and Refunds

  • Return Eligibility: If you’re not completely satisfied with your handcrafted jewelry, you may return the item(s) for a full refund within 60 days from the date of delivery. To be eligible, the jewelry must be in its original, unused condition, with all original packaging, tags, and certificates of authenticity (if applicable) intact. Items showing signs of wear, damage, or alteration will not be accepted.
  • Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and a brief explanation of the reason for return. We will provide a return authorization number (RAN) and detailed instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer, unless the return is due to a defect in the product or an error on our part, such as shipping the wrong item.
  • Refund Processing: Once we receive and inspect the returned item (typically within 3-5 business days of receipt), we will process your refund. Refunds are issued to the original payment method used for the purchase, with a processing time of 5-10 business days from the date of inspection. The actual time for the refund to appear in your account may vary depending on your bank or payment provider.

General Conditions

  • These Terms of Purchase are subject to change without prior notice. Any updates will be posted on our website, and your continued use of our services following changes constitutes acceptance of the revised terms.
  • Mejuries reserves the right to cancel or refuse any order at its discretion, including cases involving suspected fraud, incorrect pricing, or issues with product availability.
  • For any inquiries regarding these terms, contact our customer service team at [email protected]. We are committed to ensuring a smooth and transparent shopping experience for all our customers.

Thank you for choosing Mejuries. We take pride in crafting jewelry that becomes part of your everyday story, and we appreciate your trust in our brand.