Privacy Policy – Mejuries

At Mejuries, we understand that your personal information is as precious as the handcrafted jewelry you trust us with. This Privacy Policy outlines how we collect, use, store, and protect your data when you browse our website, shop for our everyday fine jewelry, or interact with our services. By choosing Mejuries, you consent to the practices described below.

Information We Collect

  • Personal Identification Information: When you place an order, create an account, or reach out to our team, we may gather details such as your name, email address, phone number, shipping address, and billing address. This information is essential for processing your orders, delivering your jewelry (from delicate necklaces to minimalist earrings), and keeping you informed about your purchase.
  • Payment Information: To complete your transactions, we collect payment details like credit card numbers and expiration dates. However, these details are securely processed by trusted third-party payment providers—we never store full credit card information on our servers, ensuring your financial data remains protected.
  • Website Usage Data: We automatically collect non-personal information about your interaction with our site, including your IP address, browser type, operating system, pages visited, time spent on each page, and how you arrived at our website. This data is gathered using cookies and similar tracking tools to enhance your browsing experience and improve our platform.
  • Communication Data: If you contact us via email or our website, we may retain records of your messages (including any information you share) to respond to your inquiries, address concerns, and provide ongoing support.

How We Use Your Information

  • Order Fulfillment: Your personal and payment details are used to process your orders, arrange shipping, and update you on delivery status—ensuring your handcrafted jewelry reaches you smoothly.
  • Customer Service: We use your contact information to respond to questions, resolve issues, and assist with account management (e.g., updating addresses or resetting passwords).
  • Website Improvement: Usage data helps us understand how visitors navigate our site, identify popular products, and refine our content, design, and features to make your shopping experience more intuitive.
  • Personalized Updates: With your consent, we may send you emails about new handcrafted designs, exclusive offers, or styling inspiration tailored to your preferences. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us at [email protected].

How We Protect Your Information

  • We employ industry-standard security measures to safeguard your data, including encryption for data transmission, secure servers, and regular security audits. These steps are designed to prevent unauthorized access, disclosure, or alteration of your information.
  • Our third-party payment processors adhere to strict security protocols (such as PCI DSS) to ensure the safe handling of your payment details.
  • Access to your personal data is limited to authorized Mejuries team members and contractors who need it to perform their roles—and they are legally obligated to keep your information confidential.

Sharing Your Information

  • We never sell, rent, or trade your personal information to third parties for marketing purposes.
  • We may share your details with trusted service providers who assist us in running our business, such as shipping companies (to deliver your jewelry), payment processors (to handle transactions), and IT partners (to maintain our website). These partners are contractually required to use your information only for the purposes we specify and to protect it with robust security measures.
  • We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or the safety of our customers or others.

Cookies and Tracking Technologies

  • Our website uses cookies—small text files stored on your device—to enhance your experience. Cookies help us remember your preferences, keep items in your cart, and analyze how our site is used.
  • You can control or disable cookies through your browser settings, but doing so may limit certain features of our website (e.g., the ability to place orders or access your account).

Your Rights Regarding Your Information

  • You have the right to access, correct, or delete your personal information stored by Mejuries. To exercise these rights, please contact us at [email protected] with your request.
  • You can update your account details (e.g., shipping address, email) by logging into your Mejuries account on our website.
  • As noted, you can unsubscribe from marketing emails at any time—this will not affect order-related communications (e.g., shipping updates or refund confirmations).

Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, such as processing orders, providing customer support, or complying with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the “last updated” date revised. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please reach out to our team at [email protected]. We’ll respond to your inquiry promptly.